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Privacy Policy

Last updated: March 2026

1. Introduction

Equity Flow AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at equityflowai.com and use our custom business automation services.

By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect the following categories of information:

Account Information: When you create an account or subscribe to our services, we collect your name, email address, business name, and billing information (such as payment card details processed through our payment provider).

Business Data: In the course of providing automation services, we process data on your behalf through automated workflows. This may include client records, CRM data, communications, and other business information as configured by you. We process this data solely to deliver the services you have requested.

Usage Data: We automatically collect certain information when you interact with our website and services, including pages visited, features used, browser type, device information, IP address, and interaction timestamps.

Cookies & Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect usage data, remember your preferences, and improve your experience. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide & maintain services: To deliver, operate, and maintain our services and the custom automations built for you.
  • Process automations: To execute the automated workflows you configure, including data routing, transformations, and integrations with third-party services.
  • Billing: To process payments and send transaction-related communications.
  • Communicate updates: To send you service announcements, technical notices, security alerts, and support messages.
  • Improve services: To analyze usage patterns, troubleshoot issues, and develop new features and functionality.
  • Comply with legal obligations: To fulfill our legal and regulatory requirements, respond to lawful requests, and protect our rights.

4. Data Sharing & Third-Party Integrations

Third-Party Integrations: A core part of our service involves connecting to third-party services on your behalf. These integrations may include services such as Salesforce, HubSpot, Google Workspace, Slack, and many others. Data flows through these integrations as configured by you. We facilitate these connections but do not control the data practices of third-party services.

We do not sell personal data. Equity Flow AI does not sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers: We may share information with trusted service providers who assist us in operating our business, including:

  • Payment processing providers to handle billing and transactions.
  • Hosting providers to store and serve our platform infrastructure.
  • Analytics providers to help us understand and improve our services.

5. Data Security

We implement industry-standard measures to protect your information, including:

  • Encryption in transit and at rest: All data transmitted between your browser and our servers is encrypted using TLS/SSL.
  • Access controls: We restrict access to personal and business data to authorized personnel who need it to perform their job functions.
  • Regular security reviews: We conduct periodic security assessments to identify and address potential vulnerabilities.

6. Data Retention

We retain your information according to the following schedules:

  • Account data: Retained while your account is active and for 30 days following account deletion.
  • Automation workflow data: Retained according to your configuration preferences.
  • Usage data: Retained for 12 months from the date of collection, after which it is anonymized or deleted.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete personal data.
  • Deletion: Request that we delete your personal data, subject to certain legal exceptions.
  • Portability: Request your data in a structured, machine-readable format.
  • Opt-out of marketing: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@equityflowai.com. We will respond within 30 days.

8. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at info@equityflowai.com.

9. International Data Transfers

Our services are primarily hosted and operated in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

Equity Flow AI
Email: info@equityflowai.com
Website: equityflowai.com